Privacy Policy

1. Information We Collect

We collect information you voluntarily provide through contact forms, help requests, and donations. This may include:

• Name and contact information
• Email address and phone number
• Information about your situation (for help requests)
• Donation information
• Chat conversation history (if you use our AI assistant)

2. How We Use Your Information

We use your information to:

• Provide crisis support and legal referrals
• Process donations and send receipts
• Improve our services and website
• Communicate with you about your request
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit and at rest. However, no system is completely secure, and we cannot guarantee absolute security.

4. Confidentiality

Your privacy is protected. We do not share your personal information with third parties without your explicit consent, except as required by law or to provide services you've requested.

5. Cookies and Tracking

We use cookies to improve your experience on our website. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data
• Opt-out of communications

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it immediately.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website.

9. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: